Remote computer support & after sales service

Metro provides you with all the tools you need to make your products work. Manuals, brochures, files & drivers, and maintenance tools... Some of them are only available with a password. You can request access by filling in the specific form, we will send you your password to be able to connect and access all the documents available.

Remote support

Request for remote computer access
To ensure quality after-sales service, we For remote support requiring control of your PC, please click on the logo below to download the remote support software, then call Metro by phone at +33 (0)4 50 39 08 49.
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Do you have a broken appliance?
In order to ensure quality after-sales service, we ask that you complete the following form before sending us a device for repair. Each request will receive a unique number that you can use to track the progress of your request(*required fields)
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